Frequently Asked Questions

How long will my cleaning service take?

The amount of time that it will require to clean your home, office or commercial property will depend on the size of the spaces being cleaned and how often those spaces are regularly cleaned. For pricing and estimate information, please click here.

What’s included in my cleaning?

Please click here to review our service checklists for residential cleanings.

For office and commercial cleanings: We customize our office and commercial cleanings to your space’s unique needs. Please contact us for details

Please also click here to review our terms of service.

Do I need to provide cleaning supplies?

Our cleaners will arrive with all of the materials and cleaning supplies needed for a job well done. We do ask that you provide us with a vacuum.

What forms of payment do you accept?

For your convenience, you can pay online 24/7 using our secure online portal with all major credit or debit cards. Please contact us with any questions.

Do I need to be at home/present while the cleaning team is on site?

No, you do not need to be present while the cleaning provider or team is on site. We can make arrangements for access if you aren't available or around during your scheduled service. 

What products do you use?

In a world filled with toxins and harsh chemicals, having your home cleaned doesn’t have to include adding to even more chemicals to your surroundings. We are proud of our commitment to using gentle, natural and non-toxic products that are tough on germs but gentle enough for your loved ones, pets and furniture.

Is Vegas Greener Cleaners insured?

Vegas Greener Cleaners is insured and requests that our service providers have their own insurance policy as well.

What is your cancellation policy?

If you need to cancel a scheduled service, please let us know as soon as possible. Cancelations must be made 24 hours before your schedule appointment.  If your service is canceled less than 24 hours before your appointment, you will be charged a $50 cancelation fee. 

Can I make schedule a same day booking?

Yes! Vegas Greener Cleaners accepts same-day cleanings. If you are looking for a same day appointment and our system is preventing you from booking one, please call us at ‪(702) 546-6824.

I have another question. How do I get in touch with your team?

It's easy to get in touch with our customer support team. Our customer support team is available Monday - Friday from 9am to 5:00pm and Saturdays from 9am to 12pm. Please contact us using our webform, by emailing info@vegasgreenercleaners.com, or by calling ‪(702) 546-6824 during regular business hours. 

Schedule your next 
cleaning service.

Use our online portable to book services as needed. Same day and next day appointments accepted.
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